FAQs

For the majority of mainland UK the delivery charge is £35 for a single rocker and/or rocker and matching footstool.

Remote or less frequented delivery locations are subject to a surcharge as below. 

25% surcharge on: DD, DG, EH, G, FK, KA, ML & TD (southern/busier Scottish areas)

50% Surcharge on: AB1-AB30, DG5-9, DG13-14, FK17-19, G81-84, IV1-5, KY, PA1-19, PH1-14 (Remote area’s on the mainland)

For postcode regions AB31+, FK20-21, HS, IV6+, KW, PA20-80 & PH15 are the extremely remote area’s generally down single track roads which would take in the region of 2-3 hours to service from a major city. Some of these would require trucks to board boats etc to reach the destination. Orders in these regions are very few and may involve sub contracting delivery vehicles. Surcharges for these regions generally start from £80 and could be as high as £200. 

For remote locations we may be able to offer an alternative means of delivery to keep down the costs (this will not include our white-glove service). Contact us via our Contact Baby Grey page and we can look at options for you. 

LONDON 

Eat Sleep Love - 020 826 2525

http://eatsleeplove.co.uk/

9 Delacourt Road , SE3 8XA 

Nelli rocker on display - Mint Green Velvet

Bay Biz -  020 8203 3377

http://baybiz.co.uk

Unit 3, Breasy Place, Burroughs Gardens, London NW4 4AT

Bertie rocker on display - Grey Chenille 

THE NORTH

Adorable Tots - 01706 248 844 

https://www.adorabletots.co.uk/

Adorable Tots, Platting Lane, Rochdale, OL11 2JT

Bertie rocker and Lottie Rocker on display 

If you have a specific fabric in mind then please get in touch via our Contact Baby Grey. We have a wide range of fabrics available that are not listed on our website and we can also produce bespoke items at request. We would love to help create your dream rocker. 

Please see our T&Cs page for details of our returns policy.

Once you rocker is ready to be delivered, our logistics partners will call/text and email to arrange a delivery date that suits you. Our rockers are delivered by a two man, white glove service. The team will carry the goods to the room of your choice and take away the packaging. Our white glove service is currently only available to mainland UK-based customers. We will do our best to offer multiple delivery slots, including weekends but please note that more remote locations tend to be delivered to less frequently. 

  • Please ensure that there is sufficient access for delivery vehicles to reach the delivery address . Please also ensure that the furniture you are purchasing will fit through both door and passageways prior to placing your order
  • Should you have any special requirements please email or call. Any damage to furniture must be notified to the delivery team at the time you receive the goods
  • Please make sure to arrange clear access to the room of choice as our delivery team cannot be held responsible for moving personal items

Baby Grey has tried to source fabrics that are durable and stain resistant wherever possible. Please see guidance on our various fabrics options below:

Leatherette fabrics - Can simply be wiped clean, we find baby wipes or warm soapy water is the best way to keep your rocker looking pristine.

Cottons - Our cotton fabric cushions can be washed up to 30 degrees, we would advise using a damp cloth and a diluted fabric cleaner for any spills on the body of the rocker. Please seek the advice of professional upholstery cleaner for tougher stains. Our cotton fabrics can be scotch guarded post purchase if desired.

Soft Velvet-like fabrics– These fabrics are stain resistant and water repellent, they have already been scotch guarded and we would recommend wiping up any spills with baby wipes or a damp cloth. Please seek the advice of professional upholstery cleaner for tougher stains

If you interested in stocking Baby Grey rockers then we would love to hear from you. Please contact us with some information about who you are and why you would like to stock our products via our Contact Baby Grey page.